Terms & Conditions
These Terms & Conditions explain how you may use the KUSIHHU website and Kusihhu Route Planner app. By using our website, creating an account or subscribing to a paid plan, you agree to these terms. Please read them carefully before using the service.
1. About KUSIHHU
These Terms & Conditions apply to your use of the KUSIHHU website and the Kusihhu Route Planner app.
KUSIHHU is based in the United Kingdom and provides online tools to help users plan walking and cycling routes. Our services may include route creation, saved routes, elevation information, GPX/TCX import and export features, account features, and paid subscription options. By using our website or route planner, you agree to these Terms & Conditions. If you do not agree, please do not use the website or app.
For any questions, please contact us at:
Email: support@kusihhu.com
2. Use of the Kusihhu Route Planner
Kusihhu Route Planner is designed to help users plan walking and cycling routes. You are responsible for checking that any route is safe, suitable and legal before using it. Routes, distances, elevation data and map information are provided for planning purposes only. They may not always be complete, accurate or up to date. Paths, roads, trails, access rights, closures, hazards and weather conditions can change. You should always use your own judgement, follow local signs and laws, and take appropriate safety precautions when walking, cycling or using any planned route outdoors. KUSIHHU is not responsible for accidents, injury, loss, route errors, access issues, unsuitable terrain, road conditions, weather conditions or other problems that may occur when following a planned route.
3. Accounts
Some features may require you to create an account. You agree to provide accurate information when creating your account and to keep your login details secure. You are responsible for all activity that takes place under your account. If you believe your account has been accessed without permission, please contact us as soon as possible. We may suspend or close accounts that misuse the service, breach these Terms, attempt to interfere with the app, or use the service in a way that may harm KUSIHHU or other users.
4. Free and Paid Plans
Kusihhu Route Planner may offer both free and paid plans. The Free plan may include limits, such as a maximum number of saved routes or restricted access to certain export features. The Pro plan may include additional features such as increased saved route limits, advanced export options, or other premium features. Plan features, prices and limits may change over time. Any current pricing and plan details will be shown on the website or within the app before you subscribe.
5. Payments and Subscriptions
Paid subscriptions are processed through our payment provider. We do not directly store your full card details. By purchasing a paid subscription, you agree to pay the price shown at the time of purchase. Subscription payments may renew automatically unless cancelled before the renewal date. You can manage or cancel your subscription through the account or subscription management options provided in the app, where available. If you cancel a subscription, your Pro access will usually continue until the end of the current billing period, unless stated otherwise or required by law.
6. Trials and Promotions
KUSIHHU may offer free trials, introductory pricing, discount codes or promotional offers. Trial and promotional terms may vary and will be shown at the time of the offer. At the end of a trial or promotional period, your subscription may continue as a paid plan unless cancelled before the trial or promotion ends. We reserve the right to change, withdraw or limit promotions at any time.
7. Cancellations and Refunds
You may cancel your paid subscription at any time using the available subscription management tools. Any statutory cancellation rights you have under UK consumer law will still apply. Because Kusihhu Route Planner is a digital service, you may be asked to agree to immediate access to the service when purchasing or starting a subscription. This may affect your cancellation rights where permitted by law. Refunds are considered in line with applicable consumer law and the terms shown at the time of purchase. If you believe you have been charged incorrectly, please contact us at:
Email: support@kusihhu.com
8. GPX and TCX Files
Kusihhu Route Planner may allow users to import and export GPX and TCX route files. You are responsible for checking imported and exported files before using them with any GPS device, app, cycling computer or navigation system. We do not guarantee that exported files will work with every device, app or platform. Compatibility may depend on the device, software version, settings and third-party system being used.
9. Acceptable Use
You agree not to misuse the website or app. This includes, but is not limited to:
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attempting to hack, disrupt or overload the service;
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copying, scraping or extracting large amounts of data without permission;
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using the service for unlawful purposes;
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uploading harmful files or malicious code;
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attempting to access another user’s account;
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using the service in a way that damages KUSIHHU or other users.
We may restrict, suspend or terminate access if we believe these rules have been breached.
10. Intellectual Property
The KUSIHHU name, branding, website content, app design, text, graphics, logos and other materials belong to KUSIHHU or are used with permission. You may use the route planner for your own personal route planning. You must not copy, reproduce, sell, redistribute or modify our content, branding or software without permission. Routes created by you remain your own route data, but by using the app you allow KUSIHHU to store and process that data so we can provide the service.
11. Third-Party Services and Data
Kusihhu Route Planner may use third-party services, such as mapping providers, routing providers, payment processors, hosting providers and analytics tools. We are not responsible for the accuracy, availability or performance of third-party services. Third-party services may have their own terms and privacy policies.
12. Availability of the Service
We aim to keep the website and app available, but we do not guarantee uninterrupted access. The service may occasionally be unavailable due to maintenance, updates, technical issues, hosting problems, third-party service outages or other reasons beyond our control. We may update, change, pause or remove features at any time.
13. Outdoor Safety
Outdoor activities such as walking, cycling, bikepacking, backpacking and camping carry risks. You are responsible for your own safety and preparation. This includes checking weather conditions, route access, road safety, terrain, equipment, fitness level and local rules before starting a route. KUSIHHU does not provide professional safety, navigation, legal, medical or fitness advice.
14. Future Products and Gear
KUSIHHU may in future offer outdoor gear, accessories or related products. Any physical products sold through the website may be subject to separate product terms, delivery terms, returns terms and warranty information. These will be provided where applicable.
15. Privacy
Your use of the website and app is also subject to our Privacy Policy, which explains how we collect, use and protect personal information. Please read our Privacy Policy before using the service.
16. Changes to These Terms
We may update these Terms & Conditions from time to time. The latest version will be published on this page. If we make significant changes, we may notify users through the website, app or email where appropriate. By continuing to use the website or app after changes are published, you agree to the updated Terms.
17. Governing Law
These Terms & Conditions are governed by the laws of England and Wales. If a dispute arises, we will try to resolve it with you directly first. If it cannot be resolved, the courts of England and Wales will have jurisdiction, unless consumer law gives you rights to bring a claim elsewhere.
18. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Email: support@kusihhu.com
Website: www.kusihhu.com